Privacy and Client Rights
At Serenity House, we uphold the highest standards of privacy and confidentiality, adhering strictly to PHIPA guidelines to ensure your personal health information is protected. Our comprehensive privacy policies outline our commitment to safeguarding client data, detailing the measures we take to secure all communications and transactions.
We inform our clients about their rights and responsibilities when they wish to receive services.
Privacy
Serenity House (SH) subscribes to the Personal Health Information Protection Act, 2004 (PHIPA) relating to the collection, use and disclosure of an individual’s personal health information.
Please read our privacy statement to learn about the ways in which we collect, use, disclose and protect your personal information.
We appreciate your interest in us. When you visit and navigate our site and when you communicate with us via our site, we will not share any personal information about you with third parties.
Any personal information that you may voluntarily provide to Serenity House Inc. on this site will be used solely for the purpose of sending you a charitable donation receipt; also, we may, from time to time, ask you if you would like to make a donation to the cause of our charity or participate in a fundraising event. Should you no longer wish to receive this type of information, you will have the option of calling or emailing us to indicate this choice.
At Serenity House, it is of utmost importance to us that we receive your donation within a confidential and secure environment. We use Stripe secure payments to process all online transactions. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. For more information about online payment security, please visit https://stripe.com/help/security.